Let's face it. This is an employer's market. With the incredibly high unemployment rates, and underemployed, you as an employer have a lot more talent to choose from, and you likely expect a lot more from your existing employee set than ever before. No time or place for dullness here!
In such an atmosphere it's easy to assume that job-hungry employees will do whatever it takes to get the job done, but are they? Are your existing employees as sharp as you'd like or need them to be?
Here's 3 tell-tale signs your existing employees are in need of training.
1) Lower Productivity
This is perhaps difficult to pinpoint, but you may notice productivity is not as high as you might expect from your workforce. While throwing training dollars at a perceived problem is not always the best solution, at least investigate the issue and see if productivity truly is lower than you should expect given your talent. If so, a likely culprit is the need to upgrade your workers' knowledge base.
2) Avoiding New Systems
Do some of your employees seem to have a dozen reasons why they can't use the new systems to full potential? Excuses ranging from "no time" to "the old system works better" seem to crop up again and again. Aside from the obvious (IS the old system better? DO they have time?), perpetual avoidance of getting fully operational in new software or systems is a telltale sign the employee(s) need more training.
3) Asking Constant Questions
Competent employees are dependent, up to a certain point. If you find a lot of questions cropping up repeatedly, perhaps it's time to look into upgrading skill sets. While this is a rather obvious sign, don't assume that people will just automatically upgrade themselves. Some may not know how, and others may simply lack motivation. They may not see their employment as gratefully as you'd like, or simply not have the time outside of work to invest.
It's easy to assume your employees will take action to beef up their skills, but think again. In the middle of production, they may not have the time, nor the forsight, to take action for themselves. A modest investment in training can yield large gains in productivity if planned correctly.
Be sure to implement pre/post-testing if rolling out training on a mass scale. Having hard metrics will not only justify your expenditure, but give you proof that your training dollars were well-spent.