Sooner or later, you’re bound to have a glitch in your scheduling routine; you can’t foresee everything, right? True, but you certainly can head off the most pesky and sneaky problems.
What you are about to read is the result of my many years as a consultant, and scheduling activities with many a mishap. I was arrogant. Or lazy. Or, take your pick, but somehow I thought the standard rules didn’t apply to me. I thought if someone asked me to teach a computer class for them, on a given day and time, I could show up and get paid, end of story.
Well not only has that NOT been the end of the story, but sometimes I didn’t even GET paid! So let’s look at 5 simple strategies you can use to prevent common problems when you schedule yourself or others.
Now you’re out in the cold! It becomes a financially painful “he says/she says” game, and whether or not you recover even a fraction of that money, you end up losing in the eyes of the client, or worse, even losing the client. Yet there is this really neato technique you can use to ensure that this may not happen! It’s called confirmation.
I know you’re too busy to take 3 minutes out of your busy schedule to call your contact the day or week before the engagement, because this won’t happen to you.
Oh, but it will! It's the law of averages. So take the extra 3 minutes and confirm your appointments so you don’t waste time, money, gas, frustration, and anxiety on a simple issue.
So, pick up the phone and confirm with your client the day before. Never hurts to be thorough and things do slip through the cracks despite best efforts.
Read on to page 2 to discover just how easy confirmation can be in practice...